Return & Refund Policy
At Best Online Home Appliances, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
In the original packaging.
Accompanied by the receipt or proof of purchase.
Return Process
Initiate a Return: Contact our customer service team at support@lettopiapalletny.com
to initiate a return. Provide your order number and reason for return.
Receive Return Authorization: Our team will provide you with a return authorization number and instructions for sending your item back to us.
Ship Your Item: Pack your item securely in the original packaging and include all accessories, manuals, and documentation. Ship the item to the address provided by our customer service team.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Refund processing times may vary depending on your payment provider.
Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.
Partial Refunds: In certain situations, only partial refunds may be granted (if applicable), such as items not in their original condition, damaged, or missing parts for reasons not due to our error.
Exchanges
If you need to exchange an item for a different size or color, or if your item is defective or damaged, please contact us at support@lettopiapalletny.com
. We will arrange for a replacement to be sent to you as soon as possible.
Contact Us
If you have any questions about our return and refund policy, please contact us at:
Email: support@lettopiapalletny.com